Scott Smith

Design technology leader wrangling complexity into meaningful solutions for people.

Teams Collaborating

Driving simplicity and efficiency at a leading global telecom

Built & Led a multidisciplinary team of 40+ experts to establish a Center of Excellence, integrating DesignOps with business strategy for maximum impact.

  • 🏆 #1 J.D. Power ranking
  • 📈 60% surge in subscriptions
  • 💰 30% cut in UX costs
Improve the experience

Transforming Experiences at a Top 5 Bank

Led digital experience initiatives that transformed client and staff interactions, delivering measurable impact:

  • 📱 4.8-star mobile app with 700K+ reviews
  • 💰 $1.7B increase in volume
  • ⚡ Accelerated product launches
Appliance Interface Design

Award-winning HomeAppliance Suite

Crafted seamless, intuitive appliance experiences through rigorous research, testing, and collaboration. Recognized by leading industry publications for:

  • 🏆 Innovation that redefined user expectations
  • 🎨 Design excellence that blends form and function
  • 💡 Transformative impact on modern living
Paper sketches, book an hand holding mobile app

5-Tool Trainer Mobile App

A cross-platform app built through research, prototyping, and user testing to help athletes track performance, build skills, and prevent injuries.

Paint Shop User Interface

Reimagining a Global Paint Platform

Transformed legacy system into a secure, easy-to-use, scalable platform, supporting 100,000+ installations in 30+ languages.

Additional Projects

  • Persona Marketing Tool

    Customer Research & Persona Assets

  • ModCloth E-commerce Website

    ModCloth E-commerce Store Research & Design

  • Cellular Analyzation Software Interaction Design

    Cellular Analyzation Software Interaction Design

  • Order Processing Interface

    Order Processing Interface & Workflows

  • Mobile Websites

    Scalable Mobile Brand & Product Framework

  • Touch Dishwasher Experience Concept

    Touch Dishwasher Experience Concept

  • Mobile Analytics Discovery & Concept

    Mobile Analytics Discovery & Concept

  • Quit Dot Com UX & Responsive Layout

    Quit Dot Com UX & Responsive Layout

  • React Real-time Mobile Event App

    React Real-time Mobile Event App

  • HomeHeartbeat IoT Product

    HomeHeartbeat™ IoT Product

  • Rhiza Logo

    Rhiza Labs Logo

  • My Keepon Logo

    My Keepon Logo