Scott Smith
Design technology leader wrangling complexity into meaningful solutions for people.
Driving simplicity and efficiency at a leading global telecom
Built & Led a multidisciplinary team of 40+ experts to establish a Center of Excellence, integrating DesignOps with business strategy for maximum impact.
- 🏆 #1 J.D. Power ranking
- 📈 60% surge in subscriptions
- 💰 30% cut in UX costs
Transforming Experiences at a Top 5 Bank
Led digital experience initiatives that transformed client and staff interactions, delivering measurable impact:
- 📱 4.8-star mobile app with 700K+ reviews
- 💰 $1.7B increase in volume
- ⚡ Accelerated product launches
Award-winning HomeAppliance Suite
Crafted seamless, intuitive appliance experiences through rigorous research, testing, and collaboration. Recognized by leading industry publications for:
- 🏆 Innovation that redefined user expectations
- 🎨 Design excellence that blends form and function
- 💡 Transformative impact on modern living
5-Tool Trainer Mobile App
A cross-platform app built through research, prototyping, and user testing to help athletes track performance, build skills, and prevent injuries.
Reimagining a Global Paint Platform
Transformed legacy system into a secure, easy-to-use, scalable platform, supporting 100,000+ installations in 30+ languages.
Additional Projects
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Customer Research & Persona Assets
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ModCloth E-commerce Store Research & Design
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Cellular Analyzation Software Interaction Design
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Order Processing Interface & Workflows
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Scalable Mobile Brand & Product Framework
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Touch Dishwasher Experience Concept
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Mobile Analytics Discovery & Concept
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Quit Dot Com UX & Responsive Layout
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React Real-time Mobile Event App
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HomeHeartbeat™ IoT Product
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Rhiza Labs Logo
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My Keepon Logo